Nashville, TN - June 24, 2008 - Nashville-based Equinox Information Systems today announced that Direct Communications, a company that provides telephone, high-speed Internet, and cable television service to customers across the states of Idaho, Utah, Oregon and Washington, has licensed the ShowCDR software application. Developed by Equinox Information Systems, ShowCDR offers communication providers real-time access to usage records for custom trouble reporting, fraud investigation, traffic analysis, and support.
"ShowCDR is a great software application that can be used by several departments in our organization," commented Brad Medinger, Manager for Direct Communications. "From fraud control to customer service, ShowCDR custom reporting allows us to better analyze usage records and proactively manage our network."
ShowCDR is a user-friendly desktop software application that allows non-technical users to navigate switch usage data by providing real-time searching and reporting capabilities. This real-time reporting is invaluable for communication providers that require up-to-the-minute reports to manage their network.
"As Direct Communications gets comfortable with ShowCDR, we look forward to working with them on future custom software development projects," said David Ledbetter, National Sales Director for Equinox. "Like Direct Communications, Equinox shares their values for personal and quality service. We look forward to a lengthy customer relationship."
About Direct Communications
Direct Communications is headquartered in Rockland, Idaho and has been a family-owned business since 1954. As an independently owned and operated telephone exchange company in Idaho, Utah, Oregon and Washington, Direct Communications offers not only telephone, but also high-speed Internet and cable television service. The company brings "big-city technology" to small-towns, and conducts business in a fashion that honors its home-town values. For more information, visit www.directcom.com.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including revenue assurance, fraud management, mediation, network analysis, and custom application development. For more information, visit Equinox at www.equinoxis.com.