NASHVILLE, TN - July 29, 1999 - Hargray Communications, Telephone Division chooses a suite of Equinox Information Systems products for increased security against telephone fraud. The suite includes Collector, an X.25 call record collection system; Protector Deluxe, one of the industry's most widely used fraud detection systems; and ShowCDR Deluxe, a sophisticated call record search utility system. With the Equinox suite, Hargray will be able to control fraud that was difficult to detect with previous technologies and reduce significant losses attributed to long-distance telephone fraud.
"Implementing an advanced fraud detection system is part of our commitment to stop the multi-billion dollar problem of telephone fraud," reports Joe Scruggs, Chief Engineer at Hargray. "Fraud creates significant expenses and inconveniences for our customers as well as ourselves. The Equinox suite gives our operator services division the opportunity to locate suspicious activity across our network in real-time so that we can catch fraud in progress. This type of monitoring will help us shut down thieves and prevent future losses created by fraudulent calls."
Protector utilizes rules-based technology to distinguish fraud from honest usage and quickly alerts carriers of any suspect traffic. Carriers can also use Protector to automatically disable billing entities that match recognized fraudulent patterns. Collector X.25 and ShowCDR Deluxe enhance Protector's capabilities by providing access to call detail information for monitoring and giving users the ability to research potential fraud in real-time.
"For over ten years Equinox has helped lead the growing battle against telecom fraud with state-of-the-art technology and time-tested fraud detection software," said Byron Middendorf, CEO at Equinox Information Systems. "Because we focus solely on the telecommunications industry, we have been able to develop a full range of products that keep pace with the growing complexity of the industry. In the case of telephone fraud, recent enhancements to Protector expand its fraud detection properties as criminals continue to develop new ways to deceive carriers."
Hargray Communications, Telephone Division (www.hargray.com) is an independent family- owned business serving South Carolina. Hargray began serving the Lowcountry in the late 1940s. The company provides technologically advanced telephone and communication services at competitive rates. Their mission is to provide high-quality efficient services-to "go the extra mile"-to generate customer satisfaction and loyalty.
Equinox is one of the world's leading developers of software solutions for the telecommunications industry and widely recognized for its full range of telecom software applications backed by exceptional customer support. In addition to custom development, the company currently offers solutions in areas critical to profitability and network efficiency, including mediation, fraud management, CDR and switch administration, and network analysis. For more information, visit Equinox at www.equinoxis.com.