NASHVILLE, TN - September 25, 2000 - Orlando-based Florida Digital Network, Inc. (FDN) announced today that it has chosen a suite of software from Equinox Information Systems to bolster its telephone fraud security in all its Florida markets, which include Orlando, Miami, Jacksonville, Ft. Lauderdale, West Palm Beach, Tampa and Melbourne. The suite includes Protector Deluxe, one of the industry's most widely used fraud detection systems; ShowCDR Deluxe, a sophisticated call record search utility system; and Collector, a real-time call record collection system. The new software will be key to FDN's goal of offering small- and medium-size businesses better rates than those charged by its competitors.
Investing in Equinox was a smart decision, according to Matt Blocha, Vice President, Management Information Systems, Florida Digital Network. "Implementing the Equinox suite will enable us to increase our competitiveness," explained Blocha. "The new software will help us better reduce losses due to long-distance telephone fraud, which means we can pass increased savings along to our customers."
"FDN chose Equinox because we are one of the few companies that offers a full range of software solutions that address the multiple needs of a progressive company like FDN," commented David West, Executive Vice President at Equinox. "The software suite chosen by FDN will meet all of their current product and service needs as well as give them the flexibility to expand in the future."
Protector Deluxe utilizes profiles-based technology, establishing expected usage levels based on customer-specific calling behavior. Additional business rules are used to establish expected usage profiles based on call type, origination, and termination. Every call is interrogated to determine if a customer's current usage varies from their profile. Variances are aggregated and summarized at a case level for investigation and further action. Carriers can also use Protector to automatically disable billing entities that match recognized fraudulent patterns. Collector and ShowCDR Deluxe enhance Protector's capabilities by providing access to call detail information for monitoring and giving users the ability to research potential fraud in real-time.
Florida Digital Network (FDN) is a facilities-based Competitive Local Exchange Carrier (CLEC) headquartered in Orlando, Florida. A full-service telephone company, FDN provides local and long distance service, and the latest in advanced telecommunications products, including high-speed (DSL) Internet access, to businesses throughout the state of Florida. FDN is helping companies better communicate in a state of growth by providing superior telecommunications service at a lower rate.
Equinox is one of the world's leading developers of software solutions for the telecommunications industry and widely recognized for its full range of telecom software applications backed by exceptional customer support. In addition to custom development, the company currently offers solutions in areas critical to profitability and network efficiency, including mediation, fraud management, CDR and switch administration, and network analysis. For more information, visit Equinox at www.equinoxis.com.