Nashville, TN - February 24, 2004 - Nashville-based Equinox Information Systems today announced that Union Telephone Company, a 90 year-old independent telephone company based in Wyoming, has licensed ExtractCDR for the Nortel DMS MSC wireless switch.
"ExtractCDR is an efficient and reliable software system," said John C. Malone, Central Office Supervisor for Union Telephone Company. "Prior to this purchase, our engineers had to manually review and edit call records to prepare them for processing in our billing system. Now, ExtractCDR automates the entire process by serving as a bridge between our Nortel wireless switch and custom billing system."
ExtractCDR allows carriers to effectively mediate their call detail and billing records (CDRs) amidst the constantly changing nature of downstream systems. The software transforms raw switch data and billing records into usable formats by preparing CDR data for export into most billing systems as well as leading spreadsheet and database applications.
"Union Telephone Company required a proven software system that could be used to manage the file format of their wireless call records," noted David West, Equinox Executive Vice President. "Based on the initial results, ExtractCDR not only improves the reliability of Union Telephone-s billing processing, but also saves its engineering team time."
Union Telephone is a 90 year-old independent telephone company serving 23 communities in Wyoming and Colorado. In 1990 Union Telephone entered the wireless industry and currently serves customers in an area in excess of 58,000 square miles in western Wyoming, northwest Colorado, and parts of Utah. The company currently has over 50 cell sites and continues to expand. Union's goal is to continue to provide excellent customer care, quality service, the latest in technology, and a full range of communications services well into the 21st century. For more information, visit Union Telephone at http://www.union-tel.com/.
Founded in 1986, with hundreds of customers worldwide, Equinox Information Systems is a global provider of software solutions for the telecommunications industry. Providing a full range of software applications, which are backed by exceptional customer support, the company offers solutions in areas critical to profitability and network efficiency, including mediation, fraud detection, CDR and switch administration, and network management, as well as custom application development. For more information, visit Equinox at www.equinoxis.com.